Privacy Policy

Last updated: 2024

What Data We Collect

Peacefulstudioao collects various types of information to provide our personal styling services effectively:

Personal Data

We collect personal information including your name, email address, phone number, and physical address when you contact us, book a consultation, or use our services. This information is necessary to provide styling consultations, coordinate appointments, and communicate about your styling needs.

Technical Data

When you visit peacefulstudioao.world, we automatically collect technical information including your IP address, browser type, device information, and pages you visit. This data helps us improve our website functionality and user experience.

Behavioral Data

We collect information about how you interact with our website, including which pages you view, how long you spend on each page, and what links you click. This helps us understand user preferences and improve our services.

Styling Preferences

During consultations, we collect information about your style preferences, body measurements, lifestyle needs, and wardrobe goals to provide personalized styling recommendations and services.

How We Use Your Data

We use the collected data for the following purposes:

Providing personal styling services and consultations
Communicating with you about appointments, services, and styling recommendations
Processing payments and managing service bookings
Improving our website and service offerings
Analyzing website usage to enhance user experience
Complying with legal obligations

Legal Basis for Processing

Under GDPR and Australian privacy laws, we process your data based on:

Consent: When you provide explicit consent for data processing
Contract: To fulfill our service agreement with you
Legitimate Interests: To improve our services and website functionality
Legal Obligations: To comply with applicable laws and regulations

Transfer and Disclosure of Data to Third Parties

We may share your data with:

Service Providers: Third-party services that help us operate our business, including payment processors, email services, and website hosting providers
Business Partners: Trusted partners who assist in delivering styling services, such as retailers or fashion consultants, only when necessary for service delivery
Legal Requirements: Government agencies or legal authorities when required by law or to protect our rights and safety

We do not sell your personal data to third parties for marketing purposes.

Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction:

Encryption of sensitive data in transit and at rest
Secure server infrastructure and regular security updates
Access controls limiting data access to authorized personnel only
Regular security assessments and monitoring
Staff training on data protection practices

User Rights and How to Exercise Them

You have the following rights regarding your personal data:

Right of Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data under certain circumstances
Right to Restrict Processing: Request limitation of how we process your data
Right to Data Portability: Request transfer of your data to another service provider
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at admin@peacefulstudioao.world or via our contact form. We will respond to your request within 30 days.

International Data Transfer

Your data is primarily processed and stored in Australia. If we transfer data outside Australia, we ensure appropriate safeguards are in place, including:

Contracts with data processors that include standard data protection clauses
Verification that the destination country has adequate data protection laws
Your explicit consent when required

Data Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

Service-related data: Retained for the duration of our service relationship and up to 7 years after for legal and accounting purposes
Website analytics data: Retained for up to 26 months
Marketing communications data: Retained until you withdraw consent or unsubscribe

After the retention period, data is securely deleted or anonymized.

Children's Privacy

Our services are designed for individuals aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly. Parents or guardians who believe we may have collected information from a child should contact us immediately.

Use of Third-Party Services

Our website and services may use the following third-party services that process data:

Google Analytics: Analyzes website traffic and user behavior
Google Maps API: Displays location information and maps
Email Services: Manages email communications and newsletters
Payment Processors: Handles payment transactions securely

These services have their own privacy policies. We encourage you to review them to understand how they handle your data.

Use of Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze site usage. For detailed information about our cookie practices, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Posting the updated policy on this page with a new "Last updated" date
Sending an email notification for material changes
Displaying a notice on our website

Your continued use of our services after policy updates constitutes acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Peacefulstudioao
16 Bareena Rd, Avalon Beach NSW 2107, Australia
Email: admin@peacefulstudioao.world
Phone: +61 424 233 203